Privacy Policy
This Privacy Policy explains how Vastlink built by Vastlink Pty Ltd (ABN: 76681479998) (“Vastlink,” “we,” “our,” or “us”) collects, uses, and shares information when you use Vastlink (the “Service”).
1) Who We Are & How to Contact Us
Controller: Vastlink Pty Ltd (ABN: 76681479998)
Address: Suite 108 10 Help Street, Chatswood, NSW, Australia, 2067
Email: johnny@vastlink.xyz
2) Information We Collect
- Account & Authentication Data: Email address and basic account identifiers. Depending on your setup, authentication signals may include passkeys, OTP confirmations, or identity-provider tokens (we do not receive your underlying password from third-party identity providers).
- Device & Log Data: IP address, device/browser type, operating system, language, time zone, app version, diagnostic logs, and security/audit logs.
- Usage & Analytics Data: Interaction events, performance metrics, and crash reports to improve reliability and security.
- Support Communications: Content you send us (e.g., emails, tickets, attachments) for support purposes.
- Cookies & Local Storage: We may use cookies or similar technologies to maintain sessions, enhance security, and analyze usage. See “Cookies” below.
3) What We Do Not Collect
- We do not collect or store your private keys, seed phrases, recovery material, or direct custody of assets.
- We do not initiate transactions or have control over your funds.
4) How We Use Information
- Provide, operate, and secure the Service (including authentication, fraud prevention, and audit logging).
- Monitor performance, fix issues, and improve user experience.
- Communicate with you about updates, security alerts, and support.
- Comply with legal obligations and enforce our Terms.
- Create aggregated or de-identified insights that do not identify you.
5) Legal Bases (EU/UK/EEA where applicable)
- Contract: To provide the Service you request.
- Legitimate Interests: To secure and improve the Service, prevent abuse, and analyze performance.
- Consent: For optional features (e.g., certain cookies or communications), where required.
- Legal Obligation: To comply with law and lawful requests.
6) Sharing & Disclosures
- Service Providers (Processors): Hosting, analytics, logging, email delivery, and customer support tools that process data on our behalf under contractual safeguards.
- Legal & Safety: We may disclose information to comply with laws, regulations, legal process, or to protect rights, safety, and integrity of the Service.
- Business Transfers: In connection with a merger, acquisition, or asset sale, subject to appropriate protections.
- We do not sell your personal information.
7) International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.
8) Data Retention
We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated or de-identified information may be retained longer.
9) Security
We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure. You are responsible for securing your devices, access credentials, and organizational approval policies.
10) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and data portability. To exercise these rights, contact us at johnny@vastlink.xyz. You may also lodge a complaint with your local regulator (e.g., the Office of the Australian Information Commissioner).
11) Cookies & Similar Technologies
We may use cookies or local storage to keep you signed in, enhance security, remember preferences, and analyze usage. You can control cookies via your browser settings. Disabling cookies may limit certain features.
12) Children’s Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from them. If you believe a minor has provided us personal information, contact us to request deletion.
13) Links to Third-Party Sites or Services
The Service may link to third-party websites or integrate third-party services. We are not responsible for their privacy practices. Review their policies before providing personal information.
14) Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the “Last updated” date above. Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy.